Privacy Policy

Treble 9 Plumbing and Heating ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.treble9heating.com (the "Website") or use our services.

We may collect the following types of information:

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• Personal Information: This includes your name, contact details (address, phone number, email), and any other information you provide when you contact us, request a quote, or use our services.

• Website Usage Data: We collect information about how you use our Website, including your IP address, browser type, pages visited, and other usage data.

• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. Please refer to our Cookie Policy for more details.

• Payment Information: If you make a payment, we collect necessary payment details, but we do not store full credit card information.

We use your information for the following purposes:

• To provide and manage our services.

• To respond to your inquiries and requests.

• To process payments and manage accounts.

• To improve our Website and services.

• To send you relevant updates, promotions, and information (with your consent).

• To comply with legal obligations.

We may share your information with:

• Third-party service providers who assist us in operating our Website and providing our services.

• Legal authorities when required by law.  

• Business partners, when needed to provide the service.

We do not sell your personal information to third parties.

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.  

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information.  

• Objection: You can object to the processing of your personal information.

• Restriction: You can request that we restrict the processing of your personal information.  

• Data Portability: You can request to receive your personal data in a machine-readable format.

• Withdraw Consent: You can withdraw your consent at any time, when we are relying on consent to process your data.

To exercise these rights, please contact us using the contact details provided below.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.